HASTINGS, Neb. – Effective May 16, calls to the Public Service Answering Point (PSAP) in Campbell, Nebraska are being re-routed to the Hastings PSAP and the Franklin County PSAP due to to Campbell transitioning between 9-1-1 systems. 

The Hastings PSAP will answer all 9-1-1 phone calls that previously went to Mid-Rivers PSAP and then route that information to the correct agency.

The Mid-Rivers PSAP will still dispatch Fire and EMS for Bladen, Blue Hill and Red Cloud until July 15, 2024, while any issues are worked out with transitioning from the Legacy 911 System to the NextGen 911 System.

On July 16, 2024, the Webster County Sheriff’s Office will take over dispatching these services until the Webster County PSAP is completed where all 911 phone calls are received and dispatching takes place.

Residents in Webster County should know they are still reaching the right dispatch office if they call 9-1-1 and Hastings dispatchers pick up to have emergency services sent to them.

There may be occasional 9-1-1 calls that get automatically re-routed based on a caller’s location, but the NextGen 911 System ensures that no 9-1-1 call goes unanswered. Mid-Rivers PSAP is still able to receive 9-1-1 calls in those rare cases.

Any questions or concerns regarding this transition should be directed to Hastings Police Department Captain Jason Haase at 402-461-2380, or Webster County Sheriff Troy R. Schmitz at 402-746-2722.